Indecon Consulting

Public Administration Reform

A well-functioning public administration is a precondition for the effective and efficient fulfilment of the state´s principal duties: the distribution of resources and the provision of basic services for its citizens. Public administration reforms in general aim to create good governance by developing a non-bureaucratic civil service, by improving service delivery and by enhancing public management (including personnel management).

Our assistance in this field comprises institution building (organisational charts, work-flows, job descriptions) and capacity development (training needs assessment, development and implementation of training programmes, and training the trainers).


  • Designing and implementing IT-based management information systems for monitoring government decisions and their enforcement
  • Developing institutional and technical capacities in steering, coordinating and monitoring the policy-making process
  • Ensuring effective communication and horizontal coordination between ministries, government agencies and other administrative bodies
  • Introducing and supporting reforms for vertical decentralisation
  • Developing and implementing remuneration structures
  • Implementing income and expenditure control systems
  • Introducing performance-related personnel development

The process of developing administrative capacity is complex since it embraces a variety of issues that are multifaceted in themselves.

Legal Frameworks

An appropriate legal framework is decisive for the effective functioning of administrative bodies. We offer:

  • Assessment of legal frameworks
  • Development of recommendations for legal reforms
  • Support in drafting new laws

Public Finances

Efficient and transparent structures are of key importance for development-oriented activities of each government. In line with international best practice, we support administrative bodies in establishing adequate structures to manage public finances and to ensure the necessary accountability and transparency.


Corruption is a serious obstacle to economic and social development. By distorting the rule of law and weakening the institutional foundations on which economic growth depends, corruption jeopardises the citizens´ trust in public service. We support public bodies in their efforts to:

  • Increase political accountability
  • Establish institutional restraints on power
  • Create a competitive private sector
  • Improve management in public administration